Privacy Policy

Privacy Policy for AromaDNA

Last Updated: March 24, 2025

At AromaDNA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, [www.aromadna.com] ("Website"), or purchase our products, including diffusers, essential oils, and car scent diffusers. By using our Website, you agree to the practices described in this policy. If you do not agree, please do not use our Website.

1. Business Information

AromaDNA ("we," "us," or "our") operates the Website and provides the products and services described herein. Our full legal business name is AromaDNA, and our business address is:

4300 Boat Club Rd, Lake Worth, TX 76135

For privacy-related inquiries, please contact us at:

Email: support@aromadna.com

Contact Form: https://aromadna.com/pages/contact-1

2. Information We Collect

We collect the following types of personal information from customers:

• Personal Identifiers: Name, email address, phone number, billing and shipping address.

• Payment Information: Credit card details or other payment information required to process orders.

• Browsing Data: Information collected via cookies, such as IP address, browser type, device information, and website usage data (e.g., pages visited, time spent on site).

How We Collect Information

We collect this information through:

• Account creation on our Website.

• Checkout forms during purchases.

• Newsletter signup forms.

• Contact forms submitted by you.

• Website cookies and tracking technologies.

• Third-party tools (e.g., Google Analytics for site performance analysis).

We do not collect sensitive information, such as health data related to essential oil usage.

3. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders, including shipping and payment processing.

• To send marketing emails and promotional offers (only with your opt-in consent, e.g., via newsletter signup).

• To improve our Website’s functionality and user experience.

• To personalize your experience, such as recommending products based on your browsing history.

• To analyze site performance and user behavior (e.g., through analytics tools).

4. Data Sharing

We share your personal information with third parties only as necessary to provide our services:

• Payment Processors: To process payments securely (e.g., Shopify Payments, PayPal).

• Shipping Providers: To deliver your orders (e.g., USPS, FedEx).

• Marketing Tools: To manage email campaigns and promotions (e.g., Mailchimp).

• Analytics Providers: To analyze website performance and user behavior (e.g., Google Analytics).

We do not sell your personal information to third parties.

5. Data Storage and Security

Storage: Your personal information is stored on Shopify’s secure servers, which are designed to protect customer data.

Security Measures: We use the following measures to safeguard your data:

• SSL encryption to secure data transmission.

• Password protection for accounts.

• Secure payment gateways compliant with industry standards (e.g., PCI DSS).

• Additional security measures implemented by Shopify to protect stored data.

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and tracking technologies for the following purposes:

• Functional Cookies: To enable site functionality, such as cart persistence and account login.

• Analytics Cookies: To analyze site performance and user behavior (e.g., via Google Analytics).

• Advertising Cookies: To deliver targeted ads (e.g., via Meta Pixel for Instagram ads).

You can opt out of non-essential cookies (e.g., marketing and analytics cookies) through your browser settings or by using our cookie consent popup (if implemented). For more information, please review our [Cookie Policy](insert link if you create one).

7. Customer Rights

We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) for EU customers and the California Consumer Privacy Act (CCPA) for California residents. However, at this time, we do not provide options for customers to access, update, or delete their personal data directly. For assistance with your data, please contact us at support@aromadna.com.

8. Children’s Privacy

We do not knowingly collect personal information from individuals under 13 years of age, in compliance with the Children’s Online Privacy Protection Act (COPPA). If we learn that we have collected data from a child under 13 without parental consent, we will take steps to delete it promptly. If you believe we have collected such information, please contact us at support@aromadna.com.

9. International Data Transfers

As AromaDNA operates in the United States, your data may be transferred to and stored on servers located outside your country of residence. By using our Website, you consent to this transfer. We rely on Shopify’s compliance with international data protection standards to ensure your data is handled securely.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the "Last Updated" date. We encourage you to review this page periodically for the latest information.

11. Governing Law

This Privacy Policy is governed by the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising from this policy shall be resolved in the state or federal courts located in Tarrant County, Texas.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

AromaDNA

4300 Boat Club Rd, Lake Worth, TX 76135

Email: support@aromadna.com

Contact Form: https://aromadna.com/pages/contact-1